Frequently Asked Questions
Everything you need to know about your Nurse Babe order.
What is the processing time for my order?
Most orders are processed and shipped within 3-5 business days. During peak seasons or sales events, processing may take up to 7 business days before your package is handed to the carrier.
Do you offer returns or exchanges?
Yes, we offer a 30-day return policy for unworn, unwashed items with tags still attached. Please visit our returns portal to initiate a request for a refund or exchange.
How do I know which size to choose?
We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, especially for our fitted scrub-style apparel.
Do you ship internationally?
Yes, Nurse Babe ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and interest-free installment options via Afterpay.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to follow your package's journey directly on the carrier's website.